As part of our accessibility statement, we would like to provide you with an overview of the extent to which the services described below comply with the legal requirements for accessibility (in particular, the German Accessibility Enhancement Act – BFSG).

Service Provider Details

EmiLu Hotel GmbH
Nadlerstrasse 4
70173 Stuttgart, Germany

Phone: +49 711 3420620
Email: datenschutz@emilu-hotel.com

General Description of the Service

The website of EmiLu Hotel GmbH provides information about the hotel’s offerings and allows for room inquiries and bookings via an internal contact form as well as an integrated external booking system. Additionally, the website offers the option to purchase gift vouchers, with payments processed via credit card.

Details on Service Delivery

Room reservations can be made via the internal contact form or through an embedded external booking system. Gift voucher sales are also handled through an external system. Payments are processed by credit card through this system.

Compliance Status

As of the current review (June 2025), the aforementioned service is approximately 95% compliant with the Accessibility Enhancement Act (BFSG).

The following parts/functions of the service are not fully accessible:

At the time of this accessibility statement's creation, we have not yet received final accessibility documentation from our external booking system provider. The provider is currently completing the final implementation phase.

Regarding the 360-degree room view tool used on the website, we currently have no accessibility information from the manufacturer. We are actively in contact with the provider.

The cookie banner used on this website has already been largely adapted to meet the accessibility requirements of the Web Content Accessibility Guidelines (WCAG) 2.1, Conformance Level AA.
Certain technical aspects that are not yet fully accessible can currently only be implemented by the third-party provider “Cookiebot.” The provider has already been informed, and we are in contact to address these remaining issues and make them accessible as soon as possible.

Creation of the Accessibility Statement

Date of creation of this accessibility statement: 06 June 2025
Date of last accessibility review of the services listed above: 06 June 2025

Assessment of Accessibility Status

The assessment of accessibility compliance is based on an evaluation by an external service provider.

Feedback and Contact

If you notice any issues with accessibility, you can report them using the following contact options:

Email: datenschutz@emilu-hotel.com
Phone: +49 711 3420620
Postal address:
EmiLu Hotel GmbH, Nadlerstrasse 4, 70173 Stuttgart, Germany